I work from a garden cabin at least 50m. From the telephone connection in my house. The telephone cable had fallen away from the cabin (bitten through by something?). Tony was timely, knowledgeable, worked intently and rapidly and within a very short time had replaced, at the original price quoted, not one but two cables, tested them and left much surplus cable for a house extension in progress. He is a true professional and deserves his place at the head of the field. My first job was as an STC senior Contract Administrator and it was a pleasure to meet such an impressive former BT telephone engineer. I hope to have Tony back for a further contribution soon.