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Customer Testimonials
"Tony arrived on time and
did a fine job setting up our new phone line... Which is more than I can say
for the imbeciles at Sky and Virgin who tell you contradictory things every
time you speak to them.
"Tony has visited us on several occasions and has always given us a top service / advice. He has always put himself out and visited when we needed him. Would recommend him to anyone with a telecom faults".
"Needed advice and honesty and that is exactly what we got. Very efficient and knowledgeable at a great price. Would definitely recommend."
"Called Tony for issues with my broadband speed, had called for other quotes and Tony's was the best, he came very quickly, sorted quickly and a pleasure ! Will definitely recommend him and will use him again! Thanks Tony!!"
"Helped us repair a damaged phone line that had been botched by a previous
telephone engineer. In addition, helped to extensively test all of the lines
and gave advice for the future and even advised us on another matter after
the work was completed.
Tony was friendly and courteous. He carried out the work re-siting our TV, broadband and telephone connections quickly and efficiently at the price quoted. We have no hesitation in wholeheartedly recommending Tony to anyone else. Many thanks
"We found Commsmaster to be extremely helpful and reasonably priced. The work was carried out in a professional way and all mess was cleared away. Tony spent time teaching us all how to use the new phone system and has been readily available for any advice needed since installing the phones"
"I found Tony through Google and was really happy with the work carried out in my house as well as the quick turnaround. Thank you very much. Antonia Garcia at Cupcake Bouquet"
"Tony from Commsmaster is fantastic at what he does and lovely too! He sorted out the mess my last man had done in my new home, Got my phone lines up and running, put more phone extensions in for me and also got my broadband speed up!! Would highly recommend (and already have to friends!)"
"Tony did a great job, he inspected our phone system and got everything working in double quick time and for a very fair price. I would call him anytime I have a problem"
"Running a business from home means that internet connection and speed are vital to productivity. After several weeks of slow and intermittent broadband connection, a friend recommended Tony to sort things out. He was extremely thorough; spending nearly 2 hours checking everything, changing wires, disposing of pointless cables, making recommendations to increase connectivity and now my internet connection is perfect and much faster. I also no longer have an irritating buzz on my landline"
"Fantastic service, great value for money and a nice bloke to boot, can't recommend highly enough"
"Commsmaster relocated our telephone system, extensions and Broadband with minimum fuss, despite having to link into an antiquated and over-used BT exchange. Punctual, courteous and efficient, Commsmaster clearly know what they are doing. I would thoroughly recommend their service"
"Tony was efficient, knowledgeable and most of all did a professional job with a reasonable price. I have already recommended him to others and would not hesitate to use him again"
"We had a crackling phone line for approximately 2 years which eventually became so bad we could not hear any the caller's voice at all! Having tried everything else (new phones, new cabling from external pylon, etc) I called Tony. He was exceptional - we now have a crystal clear line and he also fixed a number of other internet/telephone related issues I had, all within the originally quoted price. Thank you Tony ... another delighted customer!"
"I needed my old BT phone network connected to my new Virgin network. Virgin wanted to drill holes all over the place and the next best quote was three times higher than Tony's! Turned up the day after I called, on time and did the work exceptionally well. I am very pleased and would not hesitate to recommend Tony"
"Tony was great, what a joy to find someone who knows what they're doing, efficient, punctual and good value for money. I will be recommending to anyone having broadband and phone problems. Great job and thanks"
"Commsmaster did a fantastic job; lovely people to work with, extremely helpful, very good workmanship and good value for money. From our experience, it's very rare to find such a trustworthy, honest company that exceed our expectations. We will no doubt be using their services again"
"Really nice chap, amazingly helpful and great technical knowledge. Thanks Tony!"
"I spoke to Tony at Commsmaster late afternoon on a Tuesday soon after our building had got struck by lightening and he kindly popped by the business en route home. Our telephone system had blown up and we needed a quick fix so as not to stop the day to day running of the business. Tony came up with a cost effective solution which meant installing a new more reliable phone system...although he had to come back a few times to sort out one or two teething problems we got to the finishing line soon enough. Tony is a very reliable person and I would recommend him without thinking twice. Thanks again Tony"
"Excellent work, would definitely recommend"
"Tony was Great, He came (and found the parts needed) on short notice. He was professional, and worked around us. I feel I've found someone that we will use on a continued basis. I will absolutely recommend him in future without hesitation!"
"Arrived on time, went straight to work and fixed issues with phone line/socket/wiring. Very efficient and highly recommended"- Salil Joshi
"Burglar alarm connected to new phone line. Engineer very polite and helpful, job done really efficiently and quickly, highly recommended". Sally Farmiloe-Neville (KAZZY AND SALLY TV)
"Commsmaster was very reliable, he came to help fast, he was polite, returned phone calls, trusted me to pay him after the job was done even though this was the first time I had used him. We were on the last day of a job building some fitted bookcases and needed and engineer to help us out with a BT socket, he did so very well and saved us. Thank you Tristan from Custom Carpentry"
"Two of five phone sockets were not working. Tony fixed them within an hour and for a reasonable price. The can-do attitude was very refreshing after dealing with other technicians"
"We had ongoing problems with our broadband speed in recent weeks, which seemed to be caused by a faulty socket. The engineer came at the time he said and did a series of checks on all the wiring, phone sockets, router etc and made the necessary repairs. Our broadband speeds are now much better than before"
"We required an emergency repair to our fax line and Tony rearranged his schedule for us, fixed the problem and also made additional adjustments to improve the speed of the line without being asked. He also made a repair free of charge for outdated wiring that he saw"
"Commsmaster have done two separate jobs for us, one of them for a complicated problem which had defeated another engineer. On both occasions Tony was prompt, tidy, conscientious and above all, highly knowledgeable. I have no hesitation whatsoever in recommending him"
"We needed an extra phone point installed in our office. I found Commsmaster on Google, Tony Cox quoted for the job over the phone. He arrived when he said he would, was very pleasant and helpful, did a very good job which was more complicated than he anticipated but he stuck to the price quoted. I have put their details on file and would definitely use them again in the office or at home."
"Great friendly service. Tony was willing to work to our requirements as much as possible, extension fitted and works fine. Thanks!"
"Tony was an extremely pleasant man that went the extra mile(s) to get a tricky job done that was by no means straight forward and still did this within the price quoted. A very trustworthy person I would recommend to everyone. Many many thanks"
"We had an emergency situation and Commsmaster completely came to our aid - and also at a really reasonable price for a same day call out! The issue was resolved swiftly and we were up and running in no time. I would definitely recommend Commsmaster in the future"
"Excellent service and top quality work carried out. Great Communications and value for money. Highly recommend"
"Very efficient service. From the initial call out to the resolving of the problem in under 24 hours. I can highly recommend their service"
"Called BT for a quote to install 2 new telephone sockets = £199 AND 2 weeks wait! Tony charges a flat rate of less than half that, including parts. He responded to my call immediately, fixed an appointment for when it suited me and confirmed all in an email immediately. The job was carried out quickly, efficiently and courteously - a pure rarity in this day and age! Would recommend without hesitation"
"Commsmaster replaced and re-configured our broken BT phone system. The job was done in an extremely professional way and Tony could not have been more courteous or straightforward to deal with"
"Tony was punctual, friendly and highly knowledgeable. I would not hesitate in referring him to friends and family and could not praise his work and attitude highly enough! Superb"!!
"New house nightmare of a move. Phone wires all over the place. Tony from Commsmaster provided an instant response and an immediate solution. Thank you"
"Talk Talk couldn't fix the problem and Tony knew exactly what to do. He put in a new wire from one phone box to another. He was very quick and efficient. I will be recommending him to my friends"
"I was very impressed with Tony who was very thorough called to confirm he was coming and arrived promptly as promised. We had problems with our broadband dropping when receiving or making calls and our problem was fixed quickly and Tony was a pleasure to deal with. I would thoroughly recommend him"
"Having had problems with the phone line and internet for years I could not be more delighted with the results Commsmaster achieved where no one else had been able to help. He knew at first hand why we had to dial 9 twice and why broadband was not performing. It was sorted in 4 hours, all wires and connection tidied and sorted. It works fantastically. Thanks Tony"
"Commsmaster came to my property to check and fix faults with the internal telephone wiring. I received a prompt, thorough and professional service, and am very pleased with the results, with an increase in broadband speed from 3Mb to 11Mb. Thank you Commsmaster"
"Great Company, Exceptional Service! Engineer came out same day and knew exactly what he was talking about, very very knowledgeable. Very Polite, would definitely use again and recommend to anyone. Don't Waste your time with BT"
"Tony from Commsmaster was extremely helpful and thorough. He knew exactly what the problem was and how to remedy it. He proved his knowledge of the wiring fault clearly and professionally. I would highly recommend his services"
"To install new telephone outlet on the first visit, to check noise on the line and to balance the line configuration to eliminate the noise"
"We were having problems with our broadband speed and were getting the usual merry-go-round from BT with no resolution. I found Commsmaster online after a suggestion that we try using a non-BT engineer. Tony got back to me immediately and was able to come around within a few days. He made several suggestions on how to improve the speed and was able to solve the main problem by simply changing out the old phone socket for one with a filter (an apparently common problem which no one I spoke to at BT even considered as a possibility). All of this took less time than I'd spent phoning six different departments at BT, all of whom told me nothing could be done, for a fraction of the cost BT quoted to come round and have a look. Overall, I was very pleased with both the service and the result" Thanks, Tara.
"The job was to add a new line onto my Meridian Norstar system. The old cabling system was a big mess and insufficient to handle the new line but Tony sorted out the old lines and added a new cable. When he showed me what had to be done, I almost asked him not to bother as I thought it will be too expensive to do since the cabling ran across three buildings. I was shocked at the end of the job as his charges were a fraction of what I had paid another company for a similar job. I will recommend Commsmaster to any interested companies or individuals at anytime. The level of service and the quality of work done is exceptional"
"I was delighted with the service provided by Tony at Commsmaster. He was prompt in responding to my enquiry and arrived punctually on the agreed date. Tony was extremely polite and helpful and made sure that my telephone line was working and that my laptop and modem were also functioning correctly before leaving. The price was reasonable and as agreed and there was a real sense that Tony was not rushing to leave until I was completely happy with the service provided. A very satisfactory experience and I will not hesitate in calling Commsmaster again should I require any additional telecommunications solution"
"Tony of
Commsmaster was very helpful in advising which system we should move to. He
sourced the system, quoted and came to fit it, very speedily and efficiently.
"Having wasted
a significant amount of time and effort speaking with BT customer services and
only managing to get frustrated, my experience with Commsmaster was nothing
short of excellent. In a nutshell Commsmaster:
"We had some renovations done at home and the builders had to remove all of the phone sockets inside the house. They cut the main cable that comes from outside. The price BT or other electricians were quoting to re-wire everything seemed very excessive indeed, after a quick search online, I came across Commsmaster. I called the number and Tony (from Commsmaster) was able to come out that very afternoon. After an hour everything was wired up and my internet was even faster than before! Commsmaster also has a variety of contacts that might be able to help if they aren’t able to help in your area. A work friend of mine had an issue where BT installed a phone line in the wrong room, Commsmaster suggested JTM2010 Communication Services to help in Southampton. Most of all I was incredibly impressed with the service, speed and technical know-how of Commsmaster and would recommend them in future for anyone with telecom issues"
"I would have no hesitation in recommending Commsmaster the service and work carried out was excellent"
"Commsmaster were excellent. We contacted four companies from the Internet and Yellow Pages and they were the most helpful would always recommend them"
"I had a problem with a noisy home phone line causing my router to constantly drop connection. Immensely frustrating. Tony diagnosed, installed master sockets, and perhaps more importantly patiently explained to me the ins and outs of dsl and how it affects a landline, not just during his service call, but in various emails after. I wouldn't hesitate to recommend him as a first point of call"
"The work was started on time, both Tony & his colleague Malcolm were extremely conscientious and actually did more than they needed by tidying up previous contractors work. Highly recommended!"
" My problem was that I had an old converted barn. It had 2 or possibly 3 old style wiring issues. As a bit of a geek I hate things not working properly. Broadband slow and call quality poor. Tony diagnosed the problem within 2 hours of starting the job. Tony completed the job on his second visit. I will now use Tony for ALL my broadband and telephony issues both at home and at work"
"Very helpful, very kind, very professional"
"We needed an old multiple phone line system removed and a more efficient single line put in. We had a lot of extraneous cabling and phone boxes that were no longer required. Prior to your company attending we had 2 visits from BT engineers who were not able to undertake the task. Tony was efficient and professional and worked around the family in the home. The task was completed successfully, efficiently and with a minimum of fuss. Everything was fully explained and he also cleared up his work sites. We were very impressed and would definitely use your company again as well as recommending them to others"
''The best telephone service we have had in years''
"Tony was called to fix a mess left by rogue builders (claiming to be quality workmen, of course) while installing extension sockets. Right from the time I made the enquiry to having Tony arrive promptly and carry out all the work required, I cannot fault a thing. Tony was very friendly and unlike most engineers, shared my concern of the cosmetic aspect of running wires. The results were very impressive - all extension sockets working and all wiring neatly tucked away"!
"Fantastic, Tony arrived quickly and identified the problem and sorted it out! Definitely recommend"
"I have had good advice and have a problem solved which would have cost a great deal more with BT".
"Tony responded to my email immediately, rang me that day, talked through my problem, agreed a time to suit me on a Saturday, arrived promptly, did the work quickly and efficiently, undid a lot of the bad work that had been done by previous cowboys and gave me excellent advice too. He fixed my telephone, broadband and Sky TV lines neatened up the wiring and made everything more secure, then quickly installed an extra telephone socket. He was friendly, honest, polite, neat and tidy and easy to deal with. What a breath of fresh air!! Thanks Tony - you can be sure I will use you again"
''The visit was arranged to help someone who was profoundly deaf and I and the person involved were extremely pleased with the service from Commsmaster. They resolved all the problems and we cannot praise them enough. A big thank you''
''We needed several phone lines and sockets to be repositioned. Although the job took longer than anticipated there were complications resulting from the manner of the original installation. The result was exactly as was required and everything was checked to be working properly before completion''
''The Engineer was brilliant, friendly and an expert at his job. I really appreciated him coming out so speedily especially during the present terrible weather. I have no hesitation in recommending him to anyone wanting a professional telephone engineering job done''
''Perhaps the most pleasant and professional tradesman that has ever visited our house - will use again and would always recommend to anyone''
''Tony gave me advice (gratis) on my telephone system. Instead of installing a costly new system, as originally requested, he advised on purchasing refurbished equipment which he speedily installed. I would recommend this company for its pleasant service and professional attitude''
''I called this morning and the engineer attended shortly afterwards, he identified the problem and fixed it, he was very helpful and pleasant to all of us''
''This company re-located a telephone system for my business. The service was exceptional and is highly recommended''
''Tony did a great job for us here and went out of his way to do additional work and tests on our phones which we really appreciated''
''Commsmaster carries out work for our business but has also worked at my private residence and I would have no hesitation in recommending them''
''I Used Commsmaster to sort out some cabling and Comms issues affecting my home BB as I work from home and need very stable broadband in my study at home, Commsmaster were exceptional/professional and can highly recommend their services as I am an IT professional myself. It was very clear when they arrived that they have tremendous experience and this really showed in the quality of work & at vey competitive rates. Would not hesitate to use again, Regards''
''It was a very good choice to choose your company very good service''
''I Mr Michael El Lamaa the store manager of Domino's pizza Potters bar called Commsmaster at 20:00hrs and they had someone With me within 40mins the technician was very good and also very honest and spent an extra hour and a half here and also came back the next day at no extra charge to make sure the job was completed successfully I've now sent an email out to all the local Domino's pizza stores in London telling them about Commsmaster I will definitely use them again thank you''
''I had a problem with broadband/wireless and was not sure where the problem lay. I thought it was the telephone socket on the wall. I spoke to Commsmaster and he came the very next morning, got on with the job, identified the problem, put new sockets on the wall. Spoke to technical support at the ISP and then told me what else I needed to do to be up and running again. Commsmaster thoroughly checked other telephone sockets in the house and made sure all was working well before he left. The after-sales service was excellent in that he checked to see that I was able to access broadband/wireless. I would certainly have Commsmaster again if I have a problem and would thoroughly recommend him''
''Commsmaster
were very efficient with a call back immediately after I emailed our
telecommunication fault, we were seen the following day within the time frame
specified.
''Commsmaster came to our offices within an hour of us calling them to diagnose and repair an unknown fault in our telephone system which BT were unwilling to do without charging a high callout fee. Their knowledge is arguable better than the service provider engineers because of the added honesty of their service - they do not advise you to do or spend anything more than what is completely necessary and inform you of your rights with your company, whilst also helping you to understand the problem. I highly recommend this efficient and honest company''
''Commsmaster repaired and organised our school's existing phone system. I would highly recommend Commsmaster as the company has provided my school with a professional and high quality service. Tony is honest, knowledgeable and really cares about our schools' needs. Thank you Tony'
''Thank you for your help and excellent service we received at Hilltop View last week, we will certainly try to refer business to you where possible''
''Tony explained the problem, demonstrated the telephone fault and most importantly addressed and remedied it''
''Many thanks for fitting me in last minute. It was much appreciated. The work looks good and furthermore your advice and general assistance was extremely professional and above all very helpful!''
''Nothing was a problem. Commsmasters engineer promptly surveyed our offices to fit a phone system. At all times his main concern was to get us up and running with minimal disruption. Even work on Sundays if needed''
''Commsmaster dealt with the telephony aspects of our office move and provided a very good service. Tony was helpful and went the extra mile to ensure that our installation and changeover went as smoothly as possible. We would certainly recommend them to others and will be using them again"
''I would recommend Commsmaster to anyone who wants their phone/broadband issues fixed. Having spent many many hours talking to Tiscali and then switching to 02 and still not getting anywhere Commsmaster sorted out the problem in 45 minutes, they arrived within 2 hours of me calling them, they were very polite courteous and very knowledgeable. I even have an extra 1 Meg of broadband speed. Thanks for coming over so promptly and getting the job done.''
''Moving the Meridian switch board from the ground floor to the top floor. Moving the fax and broadband to the top floor. Wiring in the phone extensions. Work was carried out in the evening with no disruption to the office. Everything worked first time and the job was carried out in a professional manner. I wouldn't hesitate to recommend him to anyone who needs BT type work done. He has all the equipment and experience and quotes a decent price and sticks to it" ''The engineer, understood my requirements and gave me a quote over the phone. A date was set for 2 weeks in the future. I received a message immediately confirming everything. Two days before the due date I received a text message reconfirming he would be there. He showed upon time and did a perfect job while leaving no mess behind.
''Highly efficient, could recommend to anyone. They came within 2 hours and sorted out all the problems with my phone line within 30 minutes. I had been on the phone to Talk Talk for 4 days before this who did not manage to sort out anything''! Thanks Commsmaster.
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